Three numbers about your building. See what parking costs your team every month, and where you've lost control of the lot.
Staff time lost to parking
20hours / month
That's about $7,520 a year of manager time, before a single wrongful-tow claim.
26cars that shouldn't be there / month
40assigned spaces empty tonight
Leak 1
Cars that shouldn't be there, and the tow fights after
Every unknown car is a call, a walk-out, a sticker, and sometimes a tow the driver disputes.
26unauthorized cars a month
6.5tows, each one a likely dispute
14staff hours chasing them
A tow costs the driver $150 in Alexandria, VA, and Virginia lets towers charge up to $210 1. That bill lands back on your desk as an angry email. In Florida, whoever wrongly causes a tow pays the tow, storage, damages and attorney's fees 2.
Change our guesses
Leak 2
Assigned spaces sit empty while residents circle
The space is assigned, but its holder is away. Next door, someone loops the block looking for a spot.
40assigned spaces empty at the busiest hour
8.4residents circling on a typical night
25hours a month they spend circling
A count of 200+ apartment buildings in King County, WA found about a third of stalls empty even at the overnight peak 3. U.S. drivers spend 17 hours a year hunting for parking 4.
Change our guesses
Leak 3
Your team's week, spent on parking complaints
“Someone's in my spot.” “My guest got a sticker.” Each one is a call, a look, and a follow-up.
12parking complaints a month
6staff hours answering them
Parking ranked 6th of resident complaints across 10,000 satisfaction surveys 5. We found no survey of hours spent, so the hours here are our guess. Change them.
Change our guesses
Take the lot back.
Know every car on your lot: approved members, their vehicles, plate check.
A resident reports a car. The driver is told to move, without being told who reported it.
Photo, plate and record exist before anyone calls a tow, on the steps in your parking rules.
Guest passes with a per-unit limit, so visitor spaces stay for visitors.
Setup starts from your address. Estimates above are not a quote.
Sources
City of Alexandria Towing Advisory Board, "City's Towing Fee Analysis" (Mar 19, 2026): city trespass tow fee $150; Virginia cap raised to $135–$210 on Jul 1, 2025 (VA Code §46.2-1233.1). alexandriava.gov (PDF)
Florida Statutes §715.07(4): liability for improper towing. Summary by Mosaic HOA, Aug 2026 (general info, not legal advice). mosaichoa.com
King County Metro Right Size Parking, counts of 200+ buildings: about 1 parked car per occupied unit plus about 0.4 empty stalls, "almost one third" idle (via Sightline, 2013). sightline.org
INRIX, "Parking Pain" (2017): 17 hours and $345 per U.S. driver per year spent searching for parking. inrix.com
J Turner Research, top 10 resident complaints (10,000 surveys, Jun 2013): parking ranked 6th. jturnerresearch.com
BLS Occupational Outlook Handbook: property, real estate and community association managers, median $32.07/hour (May 2024). bls.gov